Welcome! Before you can sell your meeting rooms via Expedia MeetingMarket, you first have to create your hotel profile and create the appropriate room, contact and price information.
Just follow the 4 simple steps below and you will be able to see the most important basic details required for the first time your profile goes live.
1 - Login to the Extranet
Follow the link below to log in to the Extranet, the heart of your MICE software, or enter the URL in your web browser's address bar:
You should already have received login details from us by email. Enter these in the fields provided. If you did not your personal details yet, please contact us. We will help you immediately.
2 - Adding basic details
The Basic Data section is divided into 5 tabs. The following 4 should always be completed, as they are essential to activate your profile.
2.1. General Data:
Enter general information about your hotel such as address, contact person, description texts, etc.
Define general features of your hotel, hotel services and room amenities.
Upload 10-15 good, high-resolution images and show your property at its best. We recommend you use an expressive image of one of your meeting rooms as a main picture (marked in green).
2.4. Your own terms & conditions of business:
Please add your cancellation conditions, staggered by the number of days before the respective event commencement date. The cancellation deadlines are shown to the customer before, during and after the booking process.
You can also download your general terms and conditions for accommodation and events in the system. Your full general terms and conditions are important as they are automatically accepted by the customer when booking. This will save you the trouble of sending a separate contract.
3 - Room details, amenities & meals
In the Inventory & Rates section, all information (including prices) is maintained for your meeting rooms, meals and amenities packages as well as overnight stays and more. The following areas must be filled out to enable your MICE profile to be activated.
3.1. Hotel rooms:
To correctly link your MICE profile to the room management tool from Expedia (Expedia Partner Central, EPC) and to import the room rates set there, please indicate the best rate for single and double rooms without breakfast. If you do not offer this rate, select the closest room and rate category.
3.2. Meeting rooms:
Create your event room here. Specify the room characteristics, amenities and capacities for different seating options. You can also specify room combinations. For each room, specify a main room rate, main room minimum turnover and, if applicable, a group room rate. If appropriate, you can differentiate the price for each room by day of the week and by seating options.
Add the individual prices for meals here. Please fill in all price fields as they are used in our calculations. Our system automatically checks whether a package price would be more cost-effective for the customer, or whether the services need to be added to reach the minimum total you have defined. Do not forget to fill in the corresponding descriptions so that they can be shown to the customer as helpful information during the booking process.
Select available equipment such as wall, beamer, screen, flipchart, etc. and lodge the respective rates per day or per person.
4 - Maintain room availability
The special thing about Expedia MeetingMarket is the automated checking of availability. But to make this function work, you need to keep us up to date about the occupancy of your rooms. The information can be transferred in two different ways—via an automatic interface to your PMS, or through diligent maintenance of our MICE planner. Navigate to the Availability section.
4.1. Automated interface to your PMS
To automatically synchronize your availability via your PMS, you must link MeetingMarket to it. To do this, click the “Automatically import availabilities” link at the bottom left of your screen.
How to link the PMS of your choice to our system is explained in detail in → this article.
4.2. Manual availability maintenance with the MICE planner
If you open the Availability section, you will immediately see all of the event rooms that you have specified in step 3.2. We explain in detail how the use and maintenance of the planner is so simple in → this article.
Advice: The MICE planner is free and allows you to replace old-fashioned and impractical calendar solutions such as a reservation book, an Excel spreadsheet, or your Outlook calendar. Maintain all the event data in one place—clear and easily accessible to all your employees.
You’re done! Once you have gathered all the information you need in your MeetingMarket Extranet, you can finally get started.
Contact your MeetingMarket Onboarding specialist now. They will perform a final profile check with you and then activate your MICE profile.